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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please email Faulkner-james@aramark.com and we'll get back to you as soon as possible. View all questions

Meal Plans

What Meal Plans do you offer?

We offer a variety of Meal Plans to meet your on-campus dining needs. Check out our Meal Plan page for a full list of offerings.

What Type of Meal Plan is recommended?

We have a variety of Meal Plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 570-372-4631 or email us at Faulkner-james@aramark.com.

How can I purchase a Meal Plan?

All students living on campus, in residential housing, are required to have a meal plan. The Susuquehanna University Business Office will automatically place all students in this category on the Gold Plan at the beginning of each semester. You can change your plan during the first two weeks of the semester by calling the Dining Services office at 570-372-4228, emailing at harman@susqu.edu, or by stopping by the Dining Services office in the Degenstein Campus Center. Only commuters and students living in the Liberty Alley Apartments or 18th Street Commons are NOT required to buy a meal plan. To purchase a meal plan, commuters and Liberty Alley Apartments or 18th Street Commons residents must contact the Susquehanna University Business Office at 570-372-4126.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your Meal Plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

To keep discounts as high as possible, meals are reserved for the Meal Plan holder only. However, you can always treat a friend using Crusader Cash, FLEX, or a Guest Meal.

Where is the Meal Plan Office Located?

Degenstein Campus Center

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

How do I find more about Nutritional Information?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have tools designed to help your health. Use the Comparison Box to quickly relate the nutritional information of two or more items. The Nutritional Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

Account

Why do I have to create an account in order to check out?

To be able to track orders, and to be able to contact you with questions regarding your order, we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.